At LumetLotto, we value your trust. Protecting your personal data and ensuring your digital safety is at the core of our commitment to responsible gaming. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our platform.
If you have any questions about how we handle your data, don’t hesitate to reach out.
Information We Collect
We may gather both personal and non-personal data when you engage with LumetLotto, either by visiting our site, using our mobile app, or contacting our team.
1. Personal Information
When you fill out forms, register an account, or contact us, we collect information such as:
- Full name
- Email address
- Phone number
- Payment details (where applicable)
This information helps us provide support, process your entries, and maintain your account.
2. Usage & Technical Data
To improve site performance and user experience, we automatically collect:
- IP address
- Device type and browser
- Location (approximate)
- Pages viewed and interaction patterns
This data is anonymized and used to optimize our services.
How We Use Your Information
Your data helps us:
- Operate and manage the LumetLotto platform
- Send updates, promotions, or draw results (if you opt in)
- Respond to your requests and provide customer support
- Enhance your user experience through personalized content
- Detect and prevent fraudulent or suspicious activity
- Ensure compliance with legal and regulatory obligations
When and Why We Share Information
We do not sell your personal information. However, we may share data under the following circumstances:
- With trusted service providers: Partners who assist in payment processing, data hosting, or support services — bound by confidentiality agreements.
- When legally required: If demanded by legal authorities or courts.
- During a business transfer: If LumetLotto undergoes a merger, sale, or restructuring.
- With your permission: If you give us explicit consent to share your data.
Data Storage & Retention
Your personal information is stored securely and retained only for as long as necessary to fulfill the purposes described in this policy or as legally required.
Your Rights
As a LumetLotto user, you can:
- Request access to the data we hold about you
- Correct or delete your personal information
- Withdraw your consent at any time
- Object to certain uses of your data
- Request a copy of your stored information
- Ask us to limit how your data is used
To take action on any of these rights, please reach out using the contact details below.
Security of Your Data
We implement advanced security protocols to safeguard your data from unauthorized access, misuse, or disclosure. While no online system is entirely foolproof, we take every reasonable step to keep your information protected.
Links to Other Websites
Our site may feature links to third-party platforms. Please note that we are not responsible for their privacy practices or content. Always review external site policies separately.
Changes to This Policy
This Privacy Policy may be updated from time to time. All modifications will be published on this page with an updated date. We encourage you to review it regularly to stay informed about how your data is managed.
Contact Us
Have questions or need assistance regarding your privacy? Reach out anytime:
LumetLotto Headquarters
82 Collins Street, Melbourne VIC 3000, Australia
+61 2 8765 4321
support@lumetlotto.com